On Air is a network of fitness clubs with a unique positioning, combining sport, design and immersive experience. Conceived as true living spaces, its clubs welcome a large flow of members with high expectations every day.
In this context, guaranteeing a fluid welcome, accessible spaces and teams aligned with the influx represents a key operational challenge.
To meet this challenge, On Air relies on data to better understand flows in real time, anticipate peaks in attendance and offer a premium, consistent experience in all its clubs.
Thanks to a better understanding of flows and real-time management, On Air optimizes its operations and directly improves the performance of its clubs. Gains are rapid, measurable and visible throughout the network.
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Reduced waiting time .
A better distribution of flows makes reception more fluid and avoids congestion zones.
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Membersatisfaction.
A smoother experience and better support reinforce the club's perception of quality.
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Operational efficiency .
Teams are mobilized at the right time, in the right place, with a direct impact on productivity.
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Optimized staffing time .
More accurate resource allocation reduces overstaffing and optimizes schedules.
Concrete uses, measurable results.
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Visitor segmentation. Store traffic. Occupancy rates. Seasonal analysis. Average time. POS comparison.
Journey mapping. Transition rate. Zone of attraction. Layout. Queuing . Breaking point.
Animation engagement. Vendor interaction. Use of kiosks & screens. Product trials. Assistance needed Product interaction.
Retail media performance. Conversion rates. Campaign impact. Checkout abandonment Conversion by zone. Exit without purchase.
Concrete uses, measurable results.
Visitor segmentation. Store traffic. Occupancy rates. Seasonal analysis. Average time. POS comparison.
Journey mapping. Transition rate. Zone of attraction. Layout. Queuing . Breaking point.
Engagement animations. Vendor interaction. Use of kiosks & screens. Product trials. Assistance needed Product interaction.
Retail media performance. Conversion rates. Campaign impact. Checkout abandonment Conversion by zone. Exit without purchase.
Traffic & customer flow.
Anticipate and control fluctuating traffic flows at different times and in different areas. Without real-time visibility, attendance peaks degrade the club experience and create operational tensions.
Member experience.
Guarantee a smooth, optimal welcome to your facilities, even during busy periods. Waiting times, overcrowded facilities and a lack of support have a negative impact on customer satisfaction and loyalty.
Team management.
Align staff presence with real needs in the field. Without reliable data, it's difficult to match resources to the right place at the right time, resulting in inefficiency and higher costs.
Lack of visibility.
Access precise indicators to help you manage your clubs on a day-to-day basis. Without actionable data, decisions are still too often based on intuition rather than concrete, actionable insights.
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CORE analyzes real-world images to extract directly actionable information.
Input/output counting.
CORE tracks the number of members present in the club in real time via existing and installed cameras. This data is used to control overall attendance and ensure that comfort levels are respected for optimal sports sessions.
Waiting and busy.
The solution precisely measures waiting time and the occupancy ratio of internal and external reception areas. These indicators make it possible to instantly adjust staffing levels to facilitate customer entry.
Marketing segmentation.
The system anonymously analyzes the profile of members (gender, age) using the gym. These insights enable On Air to fine-tune its offer, class times and communication to better match the expectations of sports enthusiasts.
Operational management.
By correlating customer flow with staff presence, On Air optimizes its human resources. The ultimate goal for the gym is to ensure that every member receives a prompt, high-quality welcome, even during peak periods.
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Insights.A complete view of club activity and usage.
CORE provides a real-time reading of flows, waiting times and club occupancy, enabling you to anticipate peaks and optimize operations.
Usage analysis and member segmentation provide a detailed understanding of profiles and behaviors, to continuously adjust offers, teams and experience.
👉 The result: rapid decisions, directly aligned with reality on the ground.
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Events.Real-time alerts to manage reception.
CORE continuously detects critical operational situations, such as abnormal waiting times at reception desks, and triggers real-time alerts.
By automating detection and feedback, CORE avoids friction and guarantees consistent service quality, even during busy periods.
👉 The result: a responsive welcome, with no sudden waits, at the service of the customer experience.
Transform the physical world into data.
Ai vision software