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Business Case

NHOOD1

Nhood is a mixed-use real estate operator with over 1,000 employeesin 10 countries. Specializing in the regeneration of commercial sites, it transforms shopping centers, retail parks and mixed-use districts into vibrant,sustainable urban hubs.

300

Cameras

25

Licenses

2

Equipped sites

60

Cameras

15

Licenses

30

Secured hectares

60

Cameras

15

Licenses

30

Secured hectares

Foreword

#RETAIL

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Mutation.

Shopping centers are no longer simply places for consumption. They are becoming places of life, experience and services, in perpetual transformation. Their vocation is evolving: to welcome, entertain and build loyalty.

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Mastery.

Nhood understands: to manage these complex locations, you need to see, understand and act. Real-time observation is the key to adjusting operations and enriching the customer experience.

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Vision.

That's where CORE comes in: a computer vision technology that transforms video streams into intelligent data, to better understand each visit and boost retail performance.

The challenges.

In the field, its operational and marketing teams face a number of challenges: managing day-to-day activity, analyzing flows, activating the right levers to energize spaces.
But given the complexity of these environments, a tool was missing: a solution capable of objectively observingcenter life inreal time, to better understand, decide and act.

Nhood surveillance cameras

The solution.

To meet these needs, CORE has been implemented at 2 of their sites.
The objective: continuous optimization of sales performance thanks to a detailed analysis of usage, in every square meter.

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Use cases.

Concrete uses for measurable results.

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Site traffic.

Traditional visitor tracking in shopping centers is no longer enough. With CORE, Nhood tracks flows in real time, zone by zone, to adjust resources and optimize operations.

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Marketing segmentation.

Nhood wanted more than just a count. CORE reveals anonymized behavioral and socio-demographic data to better target campaigns and offers.

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Customer journey analysis.

Nhood uses CORE to analyze visitor paths with anonymized heatmaps, identify low-traffic areas and optimize layout to improve the customer experience.

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Analysis of areas of interest.

CORE enables Nhood to precisely measure the impact of each event, by analyzing the number of visitors and the attractiveness of each area, so as to optimize programs and maximize results.

What convinced us was CORE's ability to generate real-time insights from our existing cameras. This enables us to measure concrete elements such as hot and cold zones, visitor routes, brand popularity, waiting times, event gatherings and crowd movements.

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Simon Chopin, Chief Data Officer