Monaco’s Events: Thousands Gather in the Principality

The Principality of Monaco is renowned for its prestigious international events, such as the Formula 1 Grand Prix and the Rolex Masters. These gatherings draw thousands of visitors each year, turning Monaco into a global hub of activity. As a result, Monaco’s train station becomes a critical entry and exit point for these travelers. Efficient passenger flow management is crucial to ensuring a seamless experience.

Before implementing advanced technological solutions, passenger counting at Monaco’s station was done manually, leading to significant logistical challenges. Human errors and a lack of real-time adaptability often caused congestion and delays, especially during peak periods. Given Monaco’s impeccable reputation for hospitality and event management, finding a more efficient solution was imperative.

CORE: The Answer to Monaco Station’s Challenges

This is where CORE technology was introduced. Using real-time video analytics, CORE manages passenger flows with exceptional precision. This solution provides up-to-the-second data, giving station managers a clear, real-time view of the situation.

CORE has revolutionized flow management by offering unprecedented reliability and responsiveness. Real-time data allows for anticipating and resolving issues before they become critical. Even during the largest events, Monaco Station can now operate smoothly and efficiently, minimizing disruptions for travelers.

Enhancing the Passenger Experience with Accurate Data

Flow management goes beyond simply organizing crowds—it plays a crucial role in improving the overall travel experience. With CORE, station managers can not only monitor movement but also gain deeper insights into traveler behavior. By analyzing collected data, they can adjust services and infrastructure to better meet visitor expectations.

The precise data provided by CORE helps optimize train schedules, improve station announcements, and enhance way finding. This personalized approach makes travel less stressful and more enjoyable, ultimately increasing passenger satisfaction. Every traveler benefits from a smoother, more tailored experience.

Adapting Commercial Services in the Station

Beyond safety and flow management, CORE also offers valuable insights to adapt the station’s commercial services. Understanding traveler behaviors and preferences enables managers to tailor commercial offerings to customer needs.

This can lead to optimized retail spaces, improved service offerings, and the introduction of new products that better align with traveler expectations. Such adjustments not only enhance the customer experience but also maximize commercial opportunities for the station. By making the station experience more enjoyable, passengers are more likely to engage with on-site businesses, benefiting the local economy.

"The success of CORE at Monaco Station is not just about its technical capabilities but also about how smoothly it was implemented. The transition to this technology was seamless, thanks to XXII’s expertise and responsiveness. Their support helped overcome potential obstacles associated with deploying new solutions. Despite SNCF’s often complex processes, the adoption of CORE was facilitated through transparent communication and effective collaboration. This smooth integration allowed Monaco Station to quickly reap the benefits of CORE, proving that technological innovation can be seamlessly embedded into existing operations."
— Fabrice Morenon, General Director of SNCF Hubs & Connexions

To conclude CORE has transformed flow management at Monaco Station, ensuring a safer and more optimized travel experience for all. With real-time data and a successful integration process, CORE serves as a model for managing infrastructure in large-scale events.