What are the main security challenges in an environment as vast and busy as your shopping centers, and how does CORE help you address them?

Anthony: “As Group Security Director, my mission is to ensure a safe environment for our customers and teams across all our stores. With thousands of daily visitors and large retail areas, we must anticipate risks, secure sensitive access points, and ensure effective incident management. CORE allows us to have a real-time view of at-risk situations, improve our responsiveness, and enhance prevention throughout the network.”

What were the main obstacles to optimal security management before integrating CORE, and what motivated your choice for this solution?

Anthony: "Before the integration of CORE, we lacked tools to effectively detect and anticipate certain risks. Our security teams had to rely on patrols and on-the-ground feedback, which limited their real-time action ability. We chose CORE for its ability to automate the analysis of flows and abnormal behaviors. Its artificial intelligence allows us to react faster and adopt a proactive approach to security."

How has the integration of CORE changed the way your teams manage security on a daily basis, and what are the concrete benefits?

"With CORE, we have transformed our approach to in-store security. Our teams are better informed, more responsive, and act precisely where needed. Security is no longer just a matter of surveillance, but of anticipation and real-time risk control. CORE offers us a more intelligent and effective management of security.”

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Use Cases & ROI 

🚪 1. Monitoring of sensitive access

Problem: Unauthorized entries and exits in storage areas or cold rooms can pose security risks and non-compliance.
Solution with CORE: Automatic detection of suspicious entries and real-time alerts to security teams.
ROI:
✅ 40% reduction in intrusions in restricted areas
✅ Better tracking of access and enhanced compliance

⚠️ 2. Proactive incident detection and management

Problem: When a customer or employee falls in-store, the response time can be critical.
Solution with CORE: Automatic detection of falls and immediate alerting of security personnel.
ROI:
✅ 50% reduction in response time of teams
✅ Reduction of legal risks and improved assistance

🛑 3. Prevention of gatherings and at-risk situations

Problem: During sudden influxes or tensions in-store, the rapid intervention of teams is essential to prevent overflow.
Solution with CORE: Identification of unusual gatherings and tracking of crowd movements.
ROI:
✅ 30% reduction in reactive security interventions
✅ Better anticipation of tensions and proactive management of flows

🕵️ 4. Monitoring compliance with security protocols

Problem: Some security rules in-store, such as closing emergency exits or compliance with evacuation protocols, can be challenging to supervise continuously.
Solution with CORE: Automated tracking of non-compliant behaviors and targeted alerts.
ROI:
✅ Compliance rate with protocols increased by 35%
✅ Strengthening of security audits and internal training